Shifting to the Open Network Economy (FDC CEO Event in Sao Paolo)
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This document discusses how communications and commerce are undergoing unprecedented change driven by new technologies and shifting behaviors. Key points discussed include how the "other 3 billion" people gaining internet access will change telecommunications infrastructure, how most activities are shifting to mobile devices, and how open networks and data are fueling this transformation. Fragmentation of commerce models and extreme changes in consumer behaviors are expected. The future is described as "Communication 2.0" driven by principles of openness, mobility, interactivity and real-time engagement. Trust and involvement are posited to become more important than control and consumption in this new environment.
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Shifting to the Open Network Economy (FDC CEO Event in Sao Paolo)
- 1. Shifting to the www.mediafuturist.com twitter.com/gleonhard
- 2. What does the Future hold - and how will we prepare for it?
- 3. Unprecedented Change in Communications and Commerce
- 4. The other 3 Billion (O3B) Wikipedia: By allowing direct connection to core networks and 3G Cellular/ WiMAX towers, the O3b Networks system will completely change the economics of telecommunications infrastructure in the world's fastest- growing markets for communications services
- 5. “...completely change the economics of telecommunications infrastructure in the world's fastest-growing telecommunication markets”
- 6. Source: Ruder-Finn Study Feb 2010
- 7. (Almost) everything we used to do on the Computer is shifting to Mobile Devices
- 8. Behavior Changes... and new dangers;)
- 9. Expect extreme Fragmentation of Commerce Models and Timing
- 10. Mobile Social Connected Real-Time Empowered
- 11. Welcome to Communication 2.0 De-centralized Mobile Cross-Media Interactive Real-Time
- 12. Serious food for thought...
- 13. Noise Attraction
- 14. Game-Changers driven by “Open + Connected”
- 15. I expect 30+% of all Advertising to shift to digital, interactive, mobile, social, video, in the next 2-3 years
- 16. Apps not Ads: Appvertising not @vertising Bangkok, Thailand *Gerd Leonhard
- 19. Open Network Economy: The Topics Open *amap Networked vs ‘The Network’ Mobile First The Cloud Data = Gold Followers - not Consumers Friction = Fiction Trust = the new Control Fuzzy Logic vs Binary Logic ROI 2.0 (return on Involvement)
- 20. ‘Broadcast’ Business: shrinking, and becoming a lot more expensive
- 21. The Consequences of ‘Closed’...?!
- 22. Music Industry: “What does the Future hold - and how do we prevent it...?” Source: seekingalpha.com
- 23. “We can enforce a different future than that which our customers want” “We can ignore our users’ emerging behaviors and mold them as we see fit” “We need to watch out for what’s good for us, first and foremost” “Our gain needs to be 100% ours - it’s a win-lose world!” “More control = more money”
- 24. The ‘captive consumer’ is...dying
- 26. A key realization: Networked People Innovate Faster
- 27. “Not necessarily Harmony but extreme Concern and Involvement”
- 28. Leaders become Connectors - not just ‘Directors’
- 29. The World’s OS is shifting towards Connected & Social
- 30. Online and Offline are converging
- 31. Our future is ...
- 33. TeleMedia: success driven by Collaboration
- 34. ISPs and Mobile Operators will move up the food-chain: Social Networking Content Services Communication 2.0 Money 2.0 eLearning
- 36. “Trust is the most important currency online, so to build it we adhere to three principles of open information: value, transparency, and control” Google Senior VP, Product Management Jonathan Rosenberg's essay, The Meaning of Open, published on the Offical Google Blog
- 37. The opportunity is to earn Trust, now Trust Economy How do you get Trust without Openness?
- 38. Social Business...Trust Osmosis s t Tru ru st T
- 40. A Fundamental Shift: Closed to Open Energy Business Education Telecommunication Media & Content
- 41. The World’s OS is Morphing
- 42. A tough change... but inevitable
- 43. 3 ‘Open’ challenges 1.Openness is hard - and usually not our default setting 2.Conversations take time - and can become real work 3.‘Offering something for free so that you can ask to get paid later’ takes real courage - and believe!
- 45. O’Reilly Safari Books: priced for open Markets • Unlimited access to 10.000 technical books online, for $42.00 / month • Added values: videos, rough- cuts, mobile, collaboration tools etc • 15 Million + users, out-sells all other O’Reilly offerings
- 47. A few examples Free / cheap phone calls Mobile phone applications Downloadable / streamed / catch-up TV shows Good generic devices
- 48. 12/2009: Google’s Open Business Manifesto: “Closed system are well-defined and profitable, but only for those that control them” “Open system are chaotic and profitable, but only for those that understand them well and move faster than everyone else” “Closed systems grow quickly while open systems evolve more slowly (requiring a longer view” “Google has all variants”
- 49. Ecosystem not Egosystem You Me Them Us Me You
- 50. This is happening pretty much everywhere: From a packaged-goods i.e. ‘stuff’ mentality to a service and ‘experience’ mentality
- 51. Source: Flickr Desert Diva
- 52. Touch-Screens / Haptic Interfaces
- 53. Gesture Control
- 54. Expect more of this: Real-Life + Mobile + Internet Imagine what this could do for your business... Source: Wikitude / Youtube
- 55. Books: the Napster Moment
- 56. Example: Farmville Game on Facebook • Application exists only on Facebook • It’s free but you can buy goods to enhance the experience: 800.000 tractors ‘sold’ every single day • A team of 15 Developers release new virtual items into FarmVille twice a week; new features debut weekly. • 65 Million+ users without any advertising • 1.2 Million users per day • Parent company Zynga earns est. $200M / Year
- 57. 3D Printing
- 60. “Governments are freeing up their data, records and information; museums and galleries are throwing open their doors; NGOs and charities are becoming publishers; universities are opening their lecture halls; scientists and corporations are sharing knowledge in ways which would have been unimaginable even 10 years ago...”
- 63. Brands are now... hers P ublis Broad casters M edia C ont ent
- 64. What are you broadcasting?
- 66. Decentral business models emerge
- 67. Examples Centralized Decentralized Microsoft / Windows Google MTV Youtube Tower Records / HMV Spotify / Last.fm Traditional Telecom Skype Wall Street Journal The Guardian (UK)
- 69. The future is no longer binary.... It’s fuzzy.
- 70. Open Network Economy Puzzle Pieces Open Collaboration Open Innovation Open Business Strategy
- 71. From Don Tapscott *Wikinomics: Enterprise 2.0
- 72. Control ≠ Money Egosystem Ecosystem Command & Control becomes Coordinate & Cultivate *Thomas Malone “The Future of Work”
- 73. About Control: some good quotes Jeff Jarvis
- 75. It’s not either... or! versus
- 77. Not mere consumption... Access, Packaging... Service!
- 80. Example
- 81. The term Social Media is really kind of an artifact, a mere construct. Better: Networked Media. Real-Time Media. User-driven Media. Engaged Media.
- 82. What does this mean for your business?
- 83. Openness propels Social Media Growth
- 84. Social Media will soon beat eMail, Video may well beat Search
- 85. Social Media is “Customer Relationship Management”
- 86. How Dell does Twitter
- 87. Get rid of Push Marketing Top-down Domination Plays Expensive watering-cans Uni-directional marketing Interrupting consumers Shout: buy buy buy 100% control everything
- 88. Social-Mobile-Web-Native Marketing: Pull “Followers, Friends, Fans, Users” Attract and addict Low-cost, very targeted Conversational Engagement is the goal Message: share. follow. talk. 100% Trust
- 89. Once we are really connected, Curation matters more than volume
- 90. Remember
- 91. The global shift to Open Open licenses Open innovation Open distribution Open competition Open partnerships Open technologies Open data standards
- 92. Open Network Economy: Summary Move towards Open *amap (as much as possible) Think and plan for: Mobile First Move towards “the Cloud” Take advantage of “Data = new Gold” Think Followers - not Consumers Join “The Networked” Reduce Friction - pursue Liquidity Replace Control with Trust Embrace fuzzy logic, plan for change Pursue ROI 2.0: return on Involvement
- 95. Thanks for your attention! App Store: “Media Futurist” email me at gerd@mediafuturist.com twitter.com/gleonhard facebook: gleonhard